Why can't I offer services?

Why Can't I Offer Services on EngineEars?

If you're unable to offer services on EngineEars, it’s likely because your profile is still in the onboarding queue. EngineEars is currently in a closed-beta phase, and we’re onboarding users in small groups to maintain a high-quality and personalized experience. Our CEO, Derek 'MixedByAli' Ali, personally leads each onboarding session, which means this approach may take a bit longer to get through the waitlist. This article serves to answer your questions such as:

• What does the onboarding process involve?
• What can I do while waiting for access?
• How do I get invited to an onboarding session?

We truly appreciate your patience as we work to bring more engineers onto the platform. Rest assured, once your turn comes, you’ll receive a comprehensive onboarding session and your profile will be fully activated, allowing you to start offering your services on EngineEars.

 

What Does the Onboarding Process Involve?

During your onboarding call, you’ll go through a comprehensive introduction to the platform, covering:

1. Platform Overview: An explanation of why EngineEars was built and how it serves audio professionals.
2. Profile Setup: A detailed walkthrough of how to create and optimize your profile.
3. Membership Tiers: Information on the different membership options available and the benefits of each tier.
4. Verification Process: Guidance on getting verified by completing projects on the platform.
5. Dolby Atmos Certification: An overview of our EngineEars Dolby Atmos certification course, developed with The Dolby Institute.
6. Service Setup: Assistance in setting up your service packages, linking your account to Stripe, and selecting a membership. By the end of your onboarding session, your profile will be fully activated and ready to generate bookings.

 

What Can I Do While Waiting for Full Access?

While waiting for your onboarding call, there are several steps you can take to get the most out of the platform and prepare for when your profile goes live:

1. Join the EngineEars Community: Connect with other audio professionals in our community center. Introduce yourself, share your experience, and start building relationships with fellow engineers and artists. Join Here!

 

2. Explore Platform Features: Check out our feature tutorials and educational content to get familiar with the platform. This will help you understand how to navigate and use EngineEars effectively when your profile is activated.

 

3. Access Educational Content: Dive into the educational resources available on the platform, including Blog articles and resources that can help you hone your skills and stay updated on industry trends.

4. Prepare Your Profile: Make sure your profile is ready by filling out your bio, adding your genre, location, and linking your social media accounts.

5. Check Your Account Type: Ensure your account type is set to ‘Engineer’ only, so you don’t miss your opportunity to onboard. Click 'Edit profile' to update your account type!

 

How Do I Get Invited to an Onboarding Session?

EngineEars is currently in a closed-beta phase, and we onboard engineers in the order that they signed up. Due to the unique nature of our onboarding process, we often pause onboarding to make updates and improvements to the platform, ensuring the best possible experience for our users. We truly appreciate everyone’s patience during this unique process.

To get invited to an onboarding session:

1. Check Your Account Type: Verify that your account type is set to ‘Engineer’. This ensures you don’t miss your opportunity to be onboarded.

2. Stay Engaged: Keep an eye on your official onboarding invitations and stay active in the EngineEars community. Participating in discussions and sharing your insights can help you stay connected while waiting.

Once you're invited, you will receive an email with details on how to schedule your onboarding call. During the call, you will receive a comprehensive walkthrough of the platform, and by the end of the session, your profile will be activated and ready to offer services.

If you have any questions or concerns about your application status or the onboarding process, feel free to contact the Support Team.