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EngineEars Help Center
Project Management
Getting Started
Account and Profile Setup
Hosting Services
Booking Services
Project Management
Session Management
Payments and Payout
Verification
Certification
Subscription
Marketing
Product Purchases
Project Management
Learn how to manage your project on EngineEars, from uploading files, communicating feedback, requesting revisions, approvals or cancellations.
How do I export STEMS for my engineer to start my project?
How do I cancel my project?
How to I upload additional files for my engineer to work on?
I don't like my mix/master, how do I get a refund?
The ‘Approve Mix' button isn’t showing on the project page, what do I do?
How do I change the expected delivery date of my project?
My collaborator hasn’t responded to me, what do I do?
How do I share a team-share link?
As an engineer, if my client doesn’t like my mix/master and wants to cancel the project, do I get a kill fee for my work?
How do I request a revision from my engineer?
What is a reference file?
As an engineer, how do I upload final deliverables?
How do I leave a time-stamped comment for my engineer?
Where can I communicate with my collaborator while working on a project together?
Where can I find the refund policy?
How do I leave a review for my collaborator?
How do I edit a review for a collaborator?
How do I download my final project files to complete a project?
How do I accept/reject a project?
How do I upload files to my project?
How do I listen to a finished mix or master?
How do I approve a mix or master?
How do I download/approve final assets?
How do I review client uploaded files or references for a new project?
I am an engineer, how do I upload a mix/master for my client to review?
How do I review and respond to requested revisions from my client?
How do I review and respond to time-stamped comments from my client?
Glossary of Terms
As an Artist, how do I check the status of my project?