--- title: How do I contact the Support Team if I need help? description: Get in contact with the EngineEars Team to get your question or issue resolved by clicking 'Contact Us' and submitting your request or reach out directly. --- [Skip to content](https://support.engineears.com/en/knowledge-base/how-to-contact-support#main-content) English Show submenu for translations [Contact Us](https://support.engineears.com/en/knowledge-base/kb-tickets/new?hsLang=en) ![header-logo.dfd0f01451fc4201cdeb6bea513c8257.svg\]](https://20049731.fs1.hubspotusercontent-na1.net/hubfs/20049731/header-logo.dfd0f01451fc4201cdeb6bea513c8257.svg) Open main navigation Close main navigation - English Show submenu for translations - [Contact Us](https://support.engineears.com/en/knowledge-base/kb-tickets/new) - [Back to EngineEars](https://engineears.com/) [Back to EngineEars](https://engineears.com/) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [EngineEars Help Center](https://support.engineears.com/en/knowledge-base?hsLang=en) 2. [Getting Started](https://support.engineears.com/en/knowledge-base/getting-started?hsLang=en) # How do I contact the Support Team if I need help? ## Get in contact with the EngineEars Team to get your question or issue resolved by clicking 'Contact Us' and submitting your request or reach out directly. If you're unable to get your questions answered from the resources in the [**Help Center**](https://support.engineears.com/en/knowledge-base?hsLang=en), you can reach out to the EngineEars Support Team by filling out [**this form**](https://support.engineears.com/en/knowledge-base/kb-tickets/new?hsLang=en) Reach out directly \> *support@engineears.com* *If you prefer human support over submitting tickets or waiting on email responses, we’ve got you covered. EngineEars offers [**live Office Hours**](https://engineears.com/community) designed specifically for each type of user on the platform.*   ![Contact-the-Support-Team](https://20049731.fs1.hubspotusercontent-na1.net/hub/20049731/hubfs/Contact-the-Support-Team.png?width=670&height=426&name=Contact-the-Support-Team.png)   When filling out the form, please make sure to provide as much detail as possible so we can best assist with your issue or question.    ![Submit-Support-Form](https://20049731.fs1.hubspotusercontent-na1.net/hub/20049731/hubfs/Submit-Support-Form.png?width=670&height=577&name=Submit-Support-Form.png)   After you have submitted the form, your request with your provided details will be sent to the **[Support Team](https://support.engineears.com/en/knowledge-base/kb-tickets/new?hsLang=en)** and a representative will be able to assist you further. ---   - [Getting Started](https://support.engineears.com/en/knowledge-base/getting-started?hsLang=en#main-content) - [Studio Onboarding](https://support.engineears.com/en/knowledge-base/getting-started?hsLang=en#studio-onboarding) - [Record Label Onboarding](https://support.engineears.com/en/knowledge-base/getting-started?hsLang=en#record-label-onboarding) - [Account and Profile Setup](https://support.engineears.com/en/knowledge-base/account-and-profile-setup?hsLang=en) - [Hosting Services](https://support.engineears.com/en/knowledge-base/hosting-services?hsLang=en) - [Releases & Distributed Songs](https://support.engineears.com/en/knowledge-base/releases-distributed-songs?hsLang=en#main-content) - [Music Video Distribution](https://support.engineears.com/en/knowledge-base/releases-distributed-songs?hsLang=en#music-video-distribution) - [How to Setup a New Release?](https://support.engineears.com/en/knowledge-base/releases-distributed-songs?hsLang=en#how-to-setup-a-new-release) - [EngineEars Publishing](https://support.engineears.com/en/knowledge-base/releases-distributed-songs?hsLang=en#engineears-publishing) - [Booking Services](https://support.engineears.com/en/knowledge-base/booking-services?hsLang=en) - [Project Management](https://support.engineears.com/en/knowledge-base/project-management?hsLang=en) - [Session Management](https://support.engineears.com/en/knowledge-base/session-management?hsLang=en) - [Payments and Payout](https://support.engineears.com/en/knowledge-base/payments-and-payout?hsLang=en) - [Verification](https://support.engineears.com/en/knowledge-base/verification?hsLang=en) - [Certification](https://support.engineears.com/en/knowledge-base/certification?hsLang=en) - [Subscription](https://support.engineears.com/en/knowledge-base/subscription?hsLang=en) - [Marketing](https://support.engineears.com/en/knowledge-base/marketing?hsLang=en) - [Product Purchases](https://support.engineears.com/en/knowledge-base/product-purchases?hsLang=en) - [Sweepstakes](https://support.engineears.com/en/knowledge-base/sweepstakes?hsLang=en) - [Educational Courses](https://support.engineears.com/en/knowledge-base/educational-courses?hsLang=en) - [Music & Content Purchases](https://support.engineears.com/en/knowledge-base/music-content-purchases?hsLang=en) # EngineEars, Inc engineears.com Help Center Copyright © 2026, EngineEars, Inc