What Marketing Support Does EngineEars Offer Artists?
At EngineEars, our goal is to give independent artists the tools and support to take control of their releases. While we are not a traditional record label, we provide real, hands-on support to help you successfully release and promote your music.
What We Do Offer
We provide both tools and human support to help you market and manage your releases effectively:
1. Migration Support
- Help bringing your catalog over from another distributor
- Guidance to ensure your releases migrate correctly
2. New Release Setup
- Step-by-step support uploading your release
- Help with timing, metadata, and distribution best practices

3. Release Strategy & Marketing Guidance
- Consultation on how to approach your rollout
- Best practices for:
- Direct-to-fan releases on EngineEars
- Streaming releases
4. Auto-Generated Promo Assets

- Generate promotional assets directly from your release
- Use these assets to market your music across social platforms
- Designed to make promotion faster and easier without needing external tools

5. Ad Campaigns (Powered by Symphony.io)
Through our partnership with Symphony, you can run ads directly from your dashboard:
- Launch campaigns to Facebook and Instagram
- Choose between:
- Custom ads
- Auto-generated ads based on your release
Learn how to set up your campaign here:
https://support.engineears.com/en/knowledge-base/how-to-create-an-ad-campaign

6. Release Updates & Changes Support
We provide human support for making updates to your releases, whether they were:
- Created on EngineEars
- Migrated from another distributor
Learn how to submit changes here:
https://support.engineears.com/en/knowledge-base/how-to-submit-changes-to-your-release-on-engineears
Included With Your Membership
All of this support is included at no additional cost with your EngineEars membership.
$60/ Annually - Keep 100% - Unlimited Everything!

How to Get Support (Office Hours)
We offer live Office Hours inside our private artist community:
- Join the “Support for Artists” community
- Drop into sessions for real-time help
- Ask questions, get feedback, or troubleshoot issues
No appointment needed.
We post the schedule weekly. If you need a different time, drop your availability in the community feed and our team will adjust when possible.

Join Here!
Release Strategy Sessions
If you want help planning your rollout:
👉 Set up and schedule your release first
👉 Then book a strategy session
Get started here:
https://engineears.com/artist-rollout-strategies
Not a Member Yet? Book a Demo
If you’re not subscribed and want to learn more:
- Ask questions about releasing
- See how the platform works
- Get a full walkthrough of EngineEars for Artist
RSVP for a demo here:
https://engineears.com/artist-onboarding-invitation
The Bottom Line
EngineEars is not a label.
We’re a platform that gives you:
- The tools to release and promote your music
- The support to do it correctly (real people to answer your release questions)
- The freedom to keep 100% of what you earn
You stay independent, but you’re not doing it alone.
- We do not offer traditional label services such as:
- Playlist pitching or guaranteed placements
- Sync/licensing opportunities
- Label-funded marketing campaigns
EngineEars is built for independence, meaning you keep full control and ownership of your music and earnings.
More Questions? Email Support@EngineEars.com or Submit a Ticket Here
