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What Marketing Support Does EngineEars Offer Artists?

At EngineEars, our goal is to give independent artists the tools and support to take control of their releases. While we are not a traditional record label, we provide real, hands-on support to help you successfully release and promote your music.

What We Do Offer

We provide both tools and human support to help you market and manage your releases effectively:

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1. Migration Support

  • Help bringing your catalog over from another distributor
  • Guidance to ensure your releases migrate correctly

2. New Release Setup

  • Step-by-step support uploading your release
  • Help with timing, metadata, and distribution best practices

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3. Release Strategy & Marketing Guidance

  • Consultation on how to approach your rollout
  • Best practices for:
    • Direct-to-fan releases on EngineEars
    • Streaming releases


4. Auto-Generated Promo Assets

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  • Generate promotional assets directly from your release
  • Use these assets to market your music across social platforms
  • Designed to make promotion faster and easier without needing external tools

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5. Ad Campaigns (Powered by Symphony.io)

Through our partnership with Symphony, you can run ads directly from your dashboard:

  • Launch campaigns to Facebook and Instagram
  • Choose between:
    • Custom ads
    • Auto-generated ads based on your release

Learn how to set up your campaign here:
https://support.engineears.com/en/knowledge-base/how-to-create-an-ad-campaign

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6. Release Updates & Changes Support

We provide human support for making updates to your releases, whether they were:

  • Created on EngineEars
  • Migrated from another distributor

Learn how to submit changes here:
https://support.engineears.com/en/knowledge-base/how-to-submit-changes-to-your-release-on-engineears


Included With Your Membership

All of this support is included at no additional cost with your EngineEars membership.

$60/ Annually - Keep 100% - Unlimited Everything!

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How to Get Support (Office Hours)

We offer live Office Hours inside our private artist community:

  • Join the “Support for Artists” community
  • Drop into sessions for real-time help
  • Ask questions, get feedback, or troubleshoot issues

No appointment needed.

We post the schedule weekly. If you need a different time, drop your availability in the community feed and our team will adjust when possible.

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Join Here!


Release Strategy Sessions

If you want help planning your rollout:

👉 Set up and schedule your release first
👉 Then book a strategy session

Get started here:
https://engineears.com/artist-rollout-strategies


Not a Member Yet? Book a Demo

If you’re not subscribed and want to learn more:

  • Ask questions about releasing
  • See how the platform works
  • Get a full walkthrough of EngineEars for Artist 

RSVP for a demo here:
https://engineears.com/artist-onboarding-invitation


The Bottom Line

EngineEars is not a label.
We’re a platform that gives you:

  • The tools to release and promote your music
  • The support to do it correctly (real people to answer your release questions)
  • The freedom to keep 100% of what you earn

You stay independent, but you’re not doing it alone.

  • We do not offer traditional label services such as:
    • Playlist pitching or guaranteed placements
    • Sync/licensing opportunities
    • Label-funded marketing campaigns

EngineEars is built for independence, meaning you keep full control and ownership of your music and earnings.


More Questions? Email Support@EngineEars.com or Submit a Ticket Here