How to Speak with a Real Person at EngineEars

🎯 What Are Office Hours?

Office Hours are live, drop-in support sessions where you can speak directly with a real member of the EngineEars team.

You can:

• Ask questions about the platform
• Get help with releases, bookings, or setup
• Troubleshoot issues in real time
• Receive guidance on best practices to grow on EngineEars

No appointment is required. Just join during the scheduled time.

👥 Office Hours by User Type

We host dedicated sessions for each user type to make sure you’re getting the most relevant support:

🎤 Artists

Get help with:

• Releasing music
• Selling direct to fans
• Distribution and rollout strategy

👉 Join here: https://engineears.com/artist-unlock/?redirect=community

🎧 Engineers

Get help with:

• Setting up your profile
• Attracting clients
• Managing bookings and services

👉 Join here: https://engineears.com/engineer-unlock

🎙️ Studios

Get help with:

• Listing your studio
• Managing rooms and teams
• Increasing bookings

👉 Join here: https://engineears.com/studio-unlock

🗓️ How to Find the Schedule

1. Go to the EngineEars Community
2. Navigate to your specific section:
   • Support for Artists
   • Support for Engineers
   • Support for Studios
3. Inside each section, you’ll find:
   • The Office Hours schedule for the week
   • Helpful blogs and resources
   • A discussion feed

💬 Suggest a Time That Works for You

Can’t make the scheduled times?

Inside the community discussion feed, you can:

• Request different time slots
• Suggest days that work better for your schedule
• Share what kind of support you’re looking for

We actively review feedback and adjust sessions based on community needs.

🚀 Pro Tip

If you need help fast or want personalized guidance, Office Hours are the best way to get real-time answers from a real person without the back-and-forth of email.