--- title: How to Request a Custom TikTok Preview Clip for Your Song description: "How to Request a Custom TikTok Preview Clip for Your Song\n\nWhen your music is delivered to TikTok, the platform automatically selects a preview segment from your track that users can create videos with. Sometimes the default section is not the most engaging part of the song, and artists may prefer a different section such as the chorus, hook, or most recognizable moment." --- [Skip to content](https://support.engineears.com/en/knowledge-base/how-to-request-a-custom-tiktok-preview-clip-for-your-song#main-content) English Show submenu for translations [Contact Us](https://support.engineears.com/en/knowledge-base/kb-tickets/new?hsLang=en) ![header-logo.dfd0f01451fc4201cdeb6bea513c8257.svg\]](https://20049731.fs1.hubspotusercontent-na1.net/hubfs/20049731/header-logo.dfd0f01451fc4201cdeb6bea513c8257.svg) Open main navigation Close main navigation - English Show submenu for translations - [Contact Us](https://support.engineears.com/en/knowledge-base/kb-tickets/new) - [Back to EngineEars](https://engineears.com/) [Back to EngineEars](https://engineears.com/) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [EngineEars Help Center](https://support.engineears.com/en/knowledge-base?hsLang=en) 2. [Releases & Distributed Songs](https://support.engineears.com/en/knowledge-base/releases-distributed-songs?hsLang=en) # How to Request a Custom TikTok Preview Clip for Your Song ## When your music is delivered to TikTok, the platform automatically selects a preview segment from your track that users can create videos with. Sometimes the default section is not the most engaging part of the song, and artists may prefer a different section such as the chorus, hook, or most recognizable moment. EngineEars can submit a request to TikTok to update the preview section of your song. #### When You Might Want to Change the TikTok Preview Artists commonly request a preview update when: - The **chorus or hook is not the current preview** - The preview starts **too early during the intro** - The **best viral moment of the track happens later** - The preview does not highlight the **most engaging section of the song** Selecting the right section can improve how your song performs when fans create videos with it. --- #### Information You Need to Provide To request a TikTok preview update, please include the following details in your support ticket. **Project Name** **Song Title** **UPC (Release Identifier)** **Preferred Clip Time (in seconds)** The clip must be listed using **seconds only**, not minutes. Example format: `30-90` This would mean the preview should start at **30 seconds** and end at **90 seconds**. ***(60 second maximum for previews)*** --- #### How to Submit a Request 1. Go to the EngineEars Support page https://support.engineears.com/en/knowledge-base/kb-tickets/new 2. Submit a support ticket. 3. Include the required information. Example request: Project Name: Song Title: UPC: Preferred TikTok Preview Clip:  --- #### Processing Time Once the request is submitted, the EngineEars team will send the update request to TikTok. Preview updates typically take **up to 72 hours** to process, depending on TikTok’s system. --- #### Tips for Choosing the Best Preview Section When selecting your preview, consider using: - The **chorus or main hook** - A **recognizable lyric or moment** - A **high energy section** that encourages video creation - The moment fans are most likely to replay TikTok previews perform best when they highlight the **most engaging moment of the song**. - [Getting Started](https://support.engineears.com/en/knowledge-base/getting-started?hsLang=en#main-content) - [Studio Onboarding](https://support.engineears.com/en/knowledge-base/getting-started?hsLang=en#studio-onboarding) - [Record Label Onboarding](https://support.engineears.com/en/knowledge-base/getting-started?hsLang=en#record-label-onboarding) - [Account and Profile Setup](https://support.engineears.com/en/knowledge-base/account-and-profile-setup?hsLang=en) - [Hosting Services](https://support.engineears.com/en/knowledge-base/hosting-services?hsLang=en) - [Releases & Distributed Songs](https://support.engineears.com/en/knowledge-base/releases-distributed-songs?hsLang=en#main-content) - [Music Video Distribution](https://support.engineears.com/en/knowledge-base/releases-distributed-songs?hsLang=en#music-video-distribution) - [How to Setup a New Release?](https://support.engineears.com/en/knowledge-base/releases-distributed-songs?hsLang=en#how-to-setup-a-new-release) - [EngineEars Publishing](https://support.engineears.com/en/knowledge-base/releases-distributed-songs?hsLang=en#engineears-publishing) - [Booking Services](https://support.engineears.com/en/knowledge-base/booking-services?hsLang=en) - [Project Management](https://support.engineears.com/en/knowledge-base/project-management?hsLang=en) - [Session Management](https://support.engineears.com/en/knowledge-base/session-management?hsLang=en) - [Payments and Payout](https://support.engineears.com/en/knowledge-base/payments-and-payout?hsLang=en) - [Verification](https://support.engineears.com/en/knowledge-base/verification?hsLang=en) - [Certification](https://support.engineears.com/en/knowledge-base/certification?hsLang=en) - [Subscription](https://support.engineears.com/en/knowledge-base/subscription?hsLang=en) - [Marketing](https://support.engineears.com/en/knowledge-base/marketing?hsLang=en) - [Product Purchases](https://support.engineears.com/en/knowledge-base/product-purchases?hsLang=en) - [Sweepstakes](https://support.engineears.com/en/knowledge-base/sweepstakes?hsLang=en) - [Educational Courses](https://support.engineears.com/en/knowledge-base/educational-courses?hsLang=en) - [Music & Content Purchases](https://support.engineears.com/en/knowledge-base/music-content-purchases?hsLang=en) # EngineEars, Inc engineears.com Help Center Copyright © 2026, EngineEars, Inc