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How to Request a Custom TikTok Preview Clip for Your Song

When your music is delivered to TikTok, the platform automatically selects a preview segment from your track that users can create videos with. Sometimes the default section is not the most engaging part of the song, and artists may prefer a different section such as the chorus, hook, or most recognizable moment. EngineEars can submit a request to TikTok to update the preview section of your song.

When You Might Want to Change the TikTok Preview

Artists commonly request a preview update when:

  • The chorus or hook is not the current preview

  • The preview starts too early during the intro

  • The best viral moment of the track happens later

  • The preview does not highlight the most engaging section of the song

Selecting the right section can improve how your song performs when fans create videos with it.

Information You Need to Provide

To request a TikTok preview update, please include the following details in your support ticket.

Project Name

Song Title

UPC (Release Identifier)

Preferred Clip Time (in seconds)
The clip must be listed using seconds only, not minutes.

Example format:
30-90

This would mean the preview should start at 30 seconds and end at 90 seconds.

How to Submit a Request

  1. Go to the EngineEars Support page
    https://support.engineears.com/en/knowledge-base/kb-tickets/new

  2. Submit a support ticket.

  3. Include the required information.

Example request:

Project Name:
Song Title:
UPC:
Preferred TikTok Preview Clip: 

Processing Time

Once the request is submitted, the EngineEars team will send the update request to TikTok.

Preview updates typically take up to 72 hours to process, depending on TikTok’s system.

Tips for Choosing the Best Preview Section

When selecting your preview, consider using:

  • The chorus or main hook

  • A recognizable lyric or moment

  • A high energy section that encourages video creation

  • The moment fans are most likely to replay

TikTok previews perform best when they highlight the most engaging moment of the song.